Having consulted for businesses in different industries of all sizes one of the most common opportunities we see involves getting the same strategic focus at top leadership to trickle down to front line employees. No matter how much you communicate your passion and resolve it somehow does not transition to others. To implement a new vision for the organization it takes focused efforts. Continuous communication is required to get from your original conception throughout the organization. Communication focused on developing, implementing and getting feedback is required.
As consultants we specialize in helping organizations prioritize the important in front of the urgent in order to continuously increase effectiveness. Stephen Covey said it best in his world-renowned leadership development courses. “Habits are formed at the intersection of Skills, Knowledge and Attitude.
Implementing effective habits is an ongoing process. With discipline new behaviors can become a part of your business culture too. It’s not hard to do, but it does take time. By focusing on what’s important you can drastically change the overall temperature of your company. Topics like customer satisfaction, continuous improvement, employee moral and stakeholder value should be the theme of your meetings and employee measurements. By shifting the attitudes of everyone your organization your customer and profits will follow in a growth cycle that puts more money in your pocket.
HAPPY EMPLOYEES > HAPPY CUSTOMERS and
HAPPY CUSTOMERS > INCREASED BUSINESS and
INCREASED BUSINESS > INCREASED PROFITS and
INCREASED PROFITS > INCREASED WAGES and
INCREASED WAGES > HAPPY EMPLOYEES and the cycle continues!
What habits are you developing in your business?